Terms & Conditions

Last updated: March 2026

Welcome to Skin Cart. By accessing or purchasing from skincart.co.ke, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree with any part, you should not use our website or services.

1. General

Skin Cart operates from Hurligham, Nairobi, SilverPool Office Suites, B26. These terms apply to all visits and transactions, whether online, via WhatsApp, or in person. We reserve the right to update or modify these terms at any time without prior notice. The latest version will always be posted on this page.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have parental consent. You agree to provide accurate, current, and complete information during the purchase process. Skin Cart reserves the right to refuse service or cancel orders if any information appears fraudulent or unauthorized.

3. Product information

We strive to display product colors, descriptions, and ingredients as accurately as possible. However, slight variations may occur due to monitor settings or batch differences. Skin Cart does not guarantee that product descriptions or other content are error‑free, complete, or current. If a product is not as described, your sole remedy is to return it in unused condition in accordance with our Refund & Returns policy.

4. Pricing & payment

All prices are listed in Kenyan Shillings (KSh) and include applicable taxes unless stated otherwise. We accept payments via the methods shown at checkout. In the rare event of a pricing error, we reserve the right to cancel the order and issue a full refund. Your card or payment method will be charged at the time of purchase.

5. Order acceptance & cancellation

Once you place an order, you will receive a confirmation message (via WhatsApp, email, or both). This does not mean your order has been accepted; it is an acknowledgment. Skin Cart reserves the right to decline or cancel any order for reasons including but not limited to: stock unavailability, inaccuracies in product information, or suspicion of fraudulent activity. If your order is cancelled after payment, you will receive a full refund.

6. Shipping & delivery

We ship to addresses within Kenya. Delivery times are estimates and not guaranteed. Risk of loss and title for items purchased pass to you upon delivery. For any delivery issues, please contact us at info@skincart.co.ke or call +254 745 303310.

7. Returns & refunds

Our Refund & Returns Policy is incorporated into these Terms. Please review it to understand your rights regarding returns, exchanges, and refunds.

8. Intellectual property

All content on this site – including images, logos, text, and graphics – is the property of Skin Cart or its content suppliers and is protected by Kenyan and international copyright laws. You may not reproduce, distribute, or exploit any material without our written consent.

9. Limitation of liability

To the fullest extent permitted by law, Skin Cart shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or website. Our total liability for any claim is limited to the amount you paid for the product in question.

10. Governing law

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Nairobi, Kenya.

11. Contact us

If you have any questions about these Terms, please reach out:

---